At 2MG Solutions we provide consulting services to companies transitioning to a new ERP system. We are an IFS authorised channel partner and committed to selling and implementing their software. Implementing a new ERP system might be time consuming and complicated for a business. Hence, we partner with companies when they decide they need to switch to a new ERP and help them choose the right package and the right options within the package.
Our job is to simplify complex processes and implement systems that scale well and improve the operational efficiency. In order to do this, we believe that it is very important to have open communications with our customers during the entire process. We deeply value the strong long-lasting relationships we build with our clients. We ask the right questions and listen deeply to your business representatives. Our consultants make sure they address all your concerns and clarify all your doubts during the pre-sales and help you choose the right application. We also list all the requirements and lay the groundwork for you. We continue to take the hands-on approach and keep the communication channels open throughout the implementation process. As we are based in Western Australia, we have the added advantage of being on site during the whole project and our consultants can be accessed any time during the workday. We might be software vendors/partners by name, but our commitment to our clients means we are fully part of your team. In other words, you can rely on us as an extended internal team. We are passionate about providing premium customer experience. Our customer service team will keep in touch routinely to ensure your project is proceeding smoothly and meeting the expected deadlines.
Team 2MG is sincerely committed to providing comprehensive business solutions. Our consultants have years of experience implementing software solutions to many industries. We are always striving to provide our customers with best-fit solutions. The success of our ventures are largely due to our ability to understand the nuances and subtleties that make your business unique and thus be able to provide resolutions specific to your problem. There is no one-size-fits-all solution. What sets us apart from our competitors is that we scrutinize your business, deeply understand your business problems and its context and deliver real-time insights into end-to-end systems. We ensure the smooth operation of critical business functions during the implementation. Furthermore, we prioritise your data security and make every effort to have all physical and digital shields to protect your sensitive data and confidential information.
Digital transformation can be stressful and can become a burden to your already over-stretched end-users and consistency can also become a challenge. This is where 2MG Solutions can help you keep it all together and provide you with that level of support what others only promise. We help you with your change management and give hands-on training to your end-users. Very often companies have very limited relationship with their ERP vendors, with minimal direct contact. You may deal with a different consultant every time you make contact. We at 2MG are proudly Perth-based and provide spontaneous real-time response. We do not just acknowledge your query and send your case to a support queue; we have strong support structures in place and resolve your issues as and when they arise. Our services do not end with the Go-Live of your project either. We are with you every step and continue to provide feedback after implementation and try to make changes to maximise your operational efficiency. We take a pro-active approach to problem solving and very often make changes before a system fails.
Let 2MG be the next stop on your digital roadmap. Entrust your project to us and have the peace of mind knowing everything is taken care of. Book a free consultation with one of our team members and find out all the options to work with us.